Terms & Condition

YOUR ORDER

By placing an order for Products through our Website, you are confirming that you intend to enter a contract with us for the purchase of those Products. You place the order for your Products on the Website by clicking the ‘Confirm Order’ button at the end of the checkout process. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number email address). We will then send you an email confirming receipt, the details of your order and the delivery costs which will be added to the purchase price (if applicable).

Please note that neither completion of the online checkout process nor our confirmatory email constitutes our acceptance of your order. Our acceptance of your order will take place only upon receipt of full payment from you. You can review the orders you have placed and their current status at any time by visiting our Website and clicking on “Sign In” at the top of the page followed by selecting “Track Your

Order”.

If we cannot supply you with the Products you ordered for whatever reason, including for example where you have placed a bulk order for 15 or more items of the same product, we will not process your order and will inform you of this. If you have already paid for the Products, we will provide you with a full refund as soon as reasonably possible.

We accept payments online using Visa, MasterCard, in AED .

DELIVERY

We can only process orders for delivery or collection within countries in which we are permitted to sell the Products.

We will try our best to either deliver the Products to your address by the estimated delivery date set out in our order confirmation email. If we are unable to meet our estimated delivery date, we will contact you as soon as we can with a revised estimated date. We will inform you when the order is ready for collection or has been delivered to your address.

If you selected delivery to your address and no one is available at the specified address at the time of delivery, our delivery company will contact you to arrange re- delivery. The Products will only be left with a third party (such as building caretaker or a maid) with your express authority.

All risk in the Products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. Occasionally, the supply of your Products may be delayed or prevented for reasons beyond our control (e.g. material shortages, import delays or higher than anticipated demand). Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

More information about delivery fees and time details in sites delivery information page.

PROMOTIONAL OFFERS

From time to time, we may make available promotional offers on the Website and in such cases specific terms and conditions will apply. Such offers may be time-limited and orders may not qualify if they have not been fully processed by you within the stated time period. Offers may not be combined with other promotions, offers and voucher codes unless otherwise specifically stated. We reserve the right to amend or terminate a promotion at any time without notice.

PROMOTION CODES

Promotion Codes are non-transferable, and no cash alternative will be provided. Promotion Codes cannot be used in conjunction with any other promotions or offers and must be redeemed by the expiry date. We reserve the right to amend or terminate a promotion at any time and without notice.

FIRST ORDER

First order discount codes are only applicable to a customer’s first full price purchase on the website. This code may only be used once per person and cannot be combined with any other promotions or offers.

ITEMS WITH DISCOUNT ALREADY APPLIED

• Items with discount applied will be marked with a label indicating the discounted price and
• Promotion codes cannot be applied to already discounted